Privacy Policy
1. Introduction
At james-buckley.com (“the Website,” “we,” “us,” or “our”), we are fully committed to safeguarding the privacy and personal data of our visitors, users, and customers. We take your privacy seriously and process personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines the types of personal data we collect, the purposes for which we process it, and the rights you have concerning your data.
2. Scope of Policy and Role of Data Controller
This Privacy Policy governs the processing of personal data collected through the Website, including associated subpages and online services provided via james-buckley.com. For the purpose of data protection laws, james-buckley.com serves as the data controller responsible for determining the means and purposes of processing your personal data.
3. Categories of Data Processed
We may collect and process the following categories of personal data:
a. Usage Data
Includes data about your interactions with the Website, such as IP address, browser type, geographical location, referral sources, timestamps, and page views. This helps us understand how users engage with our services.
b. Account Data
When you create an account or register with us, we may collect your full name, email address, physical address, phone number, and other identifying information for authentication and account management.
c. Profile Data
Includes information you voluntarily submit such as purchase history, preferences, website behavior, feedback, and interests. This enables us to offer personalized services and content.
d. Communication Data
Data derived from communications between you and james-buckley.com, including customer service inquiries, email correspondence, and support requests.
e. Technical Data
Collected automatically via your device, including device type, operating system, IP configurations, screen resolution, and browser settings to ensure website compatibility and functionality.
f. Transaction Data
Details related to payments, invoicing information, order details, delivery status, and purchase confirmations.
g. Preference Data
Covers marketing preferences, language selection, subscription choices, and opt-in or opt-out statuses for promotional communication.
4. Legal Bases for Processing
We process personal data on the following legal bases, in accordance with Art. 6(1) of the GDPR:
– Consent: Where you have provided explicit permission for specific processing purposes, such as subscribing to a newsletter.
– Contract: When processing is necessary to fulfill a service you have requested or a purchase you have made.
– Legitimate Interest: For data processing activities that support our operation and business development, such as website analytics, improving user experience, or fraud prevention.
– Legal Obligation: Where necessary to comply with legal requirements, including tax, accounting, or regulatory obligations.
For CCPA compliance, we do not sell your personal information. Data is only shared with third parties under lawful and protective agreements.
5. Your Rights Under GDPR and CCPA
You have the following rights, which may be exercised in accordance with applicable laws:
– Right of Access: Request access to the personal data we hold about you.
– Right to Rectification: Request corrections to inaccurate or incomplete personal information.
– Right to Erasure (“Right to Be Forgotten”): Request deletion of your personal data under certain conditions.
– Right to Restriction: Request limitation of data processing where appropriate.
– Right to Portability: Obtain a structured, machine-readable copy of your data or ask us to transfer it to another controller.
– Right to Object: Object to processing based on legitimate interests, including marketing-related data uses.
– Right Not to Be Subject to Automated Decision-Making: We do not engage in automated decisions that produce legal or similarly significant effects.
– Right to Opt-Out (CCPA): California residents can request that we not disclose personal information to third parties for commercial purposes.
To exercise these rights, please contact us at [email protected].
6. Security Measures
We maintain industry-standard security controls to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:
– SSL/TLS encryption of data in transit,
– Access control and administrative safeguards,
– Secure hosting infrastructure,
– Routine system and vulnerability assessments,
– Personnel training on data privacy best practices.
Although we employ robust security protocols, no online transmission or storage can be guaranteed secure. Users are encouraged to protect their own credentials and report any suspicious activity immediately.
7. International Data Transfers
Some of our processing activities may involve transferring your personal data to countries outside your jurisdiction, including to countries that may not provide an equivalent level of data protection. In such cases, we use lawful mechanisms such as Standard Contractual Clauses (SCCs), adequacy decisions, or other approved safeguards to ensure compliance with GDPR and CCPA requirements.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
– Account and profile data: retained for the lifetime of the user account and a period of up to 6 years following termination for auditing and compliance.
– Communication and customer service data: retained for up to 5 years.
– Transaction and billing data: retained for 7 years for financial and legal compliance.
– Technical and usage data: retained for up to 24 months for analytics and improvement purposes.
Data is securely deleted or anonymized once retention periods expire.
9. Cookie Policy
We use cookies and similar tracking technologies to enhance user experience and analyze site traffic. Our cookie categories include:
– Essential Cookies: Required for website operations and security features.
– Functional Cookies: Support personalization and language preferences.
– Analytics Cookies: Monitor usage patterns for performance optimization.
– Performance Cookies: Assess responsiveness and troubleshoot network issues.
10. Cookie Management and Compliance
Users accessing james-buckley.com have full control over their cookie preferences. When required by law, visitors are presented with a cookie consent banner upon arrival. You may withdraw your consent at any time by adjusting your browser settings or accessing the cookie management interface from within our website footer.
California residents may opt-out of certain cookie-based data sharing under CCPA by using the “Do Not Sell My Personal Information” mechanism, where applicable.
11. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect or process personal information from children without verified parental consent. If we become aware that data belonging to a child under 13 has been collected inadvertently, we will delete it promptly.
12. Policy Updates
We reserve the right to update this Privacy Policy as necessary to reflect legal, technological, or operational changes. Users will be notified of material modifications via website announcements or email, and continued use of our services will constitute acceptance of the updated terms.
13. Contact
For any inquiries, requests, complaints, or concerns regarding this Privacy Policy or your personal data, please contact our privacy team at:
Email: [email protected]
We are committed to upholding the privacy and data protection rights of all individuals who interact with james-buckley.com. If you have any concerns about how your data is handled, please reach out and we will respond in a timely and responsible manner.